No matter how you pre-ordered, everyone receives the digital download on the same day (digital launch day). The only thing that differs is method of delivery:
- If you ordered from the Cooperative Press website and gave us your Ravelry ID: You’ll receive the download in your Ravelry library (and will receive an email notifying you when it comes out). For some titles, a placeholder PDF will be added to your Ravelry library when your order is processed, and this placeholder will be automatically replaced with the full book PDF on digital launch day.
- If you ordered from the Cooperative Press website and did not give us your Ravelry ID: You’ll receive an email with a download link.
- If you ordered on Ravelry.com: same as #1 above.
If the book has launched and you haven't received a download link, please check your spam/junk mail folder (and if you have a Ravelry account, check your Ravelry library). Please open a ticket if the email with download link is nowhere to be found.